Online Secretary Service
Among our complementary services, we have the “online secretary” service. This service is optimal for those companies or legal entities that want to manage calls to be able to provide with quality customer service to all potential clients while they continue to provide their normal services. It is also an optimal service for international companies that land in Spain and want to have a national contact telephone number with a secretary available where customers can contact them
With our online secretary service, we can help you grow your business while giving your clients a professional image of your company. We have the best qualified staff so that you can handle incoming calls, exactly as your own personal secretary would. When a call is answered, our secretaries introduce themselves with your company profile and know exactly what to say to your clients.
The management process will follow certain guidelines (if the client does not tell us something specific and concrete), our secretaries will inform the callers that: “They are busy with a client”, “out of the office”, “in a meeting”, etc., and they will take note of the contact details of the caller and will inform you immediately by email or WhatsApp.
ONLINE SECRETARY SERVICE
Basic Plan
0.015 NATIONAL LANDLINE CALLS + € 0.05 / MOBILE CALL
10 €/MONTH
Medium Plan
40 CALLS INCLUDED + € 0.75/EXTRA CALL (IDEAL FOR A VOLUME OF CALLS BETWEEN 30 AND 80).
45 €/MONTH
Maxi Plan
80 CALLS INCLUDED + € 0.55/EXTRA CALL (FOR THOSE WHO HANDLE MORE THAN 80 CALLS MONTH)
85 €/MONTH
All Plans Include
- Registration in our virtual secretary service.
- Uninterrupted telephone service hours from 8am to 8pm from Monday to Friday.
- Personalized configuration and update of the protocol to answer your calls.
- A telephone number with a provincial prefix to choose for the diversion.
- A coordination secretary assigned to your company.
- Customer service in several languages: English, Spanish or Catalan.
- Immediate email notification of each of the answered calls.
- Personalized and real voice message for calls after hours.