Online Secretary Service
Among our complementary services, we have the “online secretary” service. This service is optimal for those companies or legal entities that want to manage calls to be able to provide with quality customer service to all potential clients while they continue to provide their normal services. It is also an optimal service for international companies that land in Spain and want to have a national contact telephone number with a secretary available where customers can contact them
With our online secretary service, we can help you grow your business while giving your clients a professional image of your company. We have the best qualified staff so that you can handle incoming calls, exactly as your own personal secretary would. When a call is answered, our secretaries introduce themselves with your company profile and know exactly what to say to your clients.
The management process will follow certain guidelines (if the client does not tell us something specific and concrete), our secretaries will inform the callers that: “They are busy with a client”, “out of the office”, “in a meeting”, etc., and they will take note of the contact details of the caller and will inform you immediately by email or WhatsApp.